And it didn’t take many voices…..
You may recall I have posted a couple of blogs on Anthem Blue Cross and Blue Shield’s recent rate hikes and on February 11 I had called on Commissioner Morrison to join California in a review of their rate filings. We may have had some success.
Yesterday the Denver Business Journal reported that Anthem Blue Cross and Blue Shield would be examined by the Division of Insurance noting 35 customer complaints in the month of December alone. (I’m not sure whether my 3 hours reviewing Anthem’s documents at the Division’s office on December 18 counted towards this number or not.)
The review is to commence on March 1 and is expected to take about eight weeks to complete. Based on this timeline, Colorado’s review should be completed around the same time as California’s. It is not clear what ultimate action may result, however House Bill 1389 does provide the Division with some “teeth” to discipline Anthem by ordering rebates, assessing fines, along with other actions.
Coincidentally, WellPoint president Angela Braly testified in front of the House Energy and Commerce Committee yesterday defending their rate hikes. She may be right. She may not. But I hope pressure from the States can drive Congress and the industry for solutions, not excuses. As they say, “if you’re not part of the solution, you’re part of the problem.”
Ok, so what do I find of interest that could come out of this?
First, I and others have contacted Anthem and switched individual plans to reduce monthly premiums over the past several weeks. In light of this examination, it seems appropriate that Anthem should leave the option open to switch back pending the outcome of this review. I will be calling them.
Second, I would hope that the resulting report from the Division’s review will be made public…..timely. I don’t want to know every detail but I would like to see this “special examination” contrasted against what the Division does as a matter of standard practice.
Finally, I would like to see the Colorado Division collaborate with California on this review. I see know reason to do this in isolation and believe communication would facilitate an understanding of the potential for interstate commerce in the insurance industry.
We shall see…..
BA
SPECIAL NOTE: Yesterday, Berkshire Hathaway announced that their annual report would be available on their website this Saturday at 8AM (EST). The annual report contains Mr. Buffet’s annual letter to shareholders which is always a worthwhile read. You should be able to find it (along with prior letters) at http://www.berkshirehathaway.com/letters/letters.html .
